Privacy policy

Last Updated: January 2025

Welcome to Pilates Club! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services.

1. INFORMATION WE COLLECT

1.1 Personal Information: When you sign up for classes, memberships, or events, we may collect personal details such as your name, email address, phone number, payment information, and emergency contact details.

1.2 Health Information: To ensure your safety in our classes, we may ask about injuries or medical conditions. This information is provided voluntarily and treated with confidentiality.

1.3 Usage Data: We may collect information on how you interact with our website, including IP addresses, browser type, device information, and cookies.

2. HOW WE USE YOUR INFORMATION

2.1 To process bookings, payments, and membership services. 2.2 To communicate updates, promotions, and class reminders. 2.3 To improve our services, website experience, and customer support. 2.4 To ensure health and safety compliance in our classes. 2.5 To comply with legal obligations.

3. SHARING YOUR INFORMATION

3.1 We do not sell, rent, or share your personal information with third parties, except:

  • With service providers assisting with payment processing, booking systems, and marketing (under confidentiality agreements).

  • When required by law enforcement or legal processes.

4. DATA SECURITY

4.1 We implement strict security measures to protect your personal information from unauthorized access, alteration, or disclosure. 4.2 While we strive for maximum security, no system is 100% secure. We encourage users to protect their login credentials and notify us of any security concerns.

5. YOUR RIGHTS

5.1 You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing communications at any time.

  • Request details on how your data is being used.

To exercise your rights, please contact us at hello@pilates-club.ca.

6. COOKIES POLICY

6.1 Our website uses cookies to improve user experience and track website usage. You can adjust your browser settings to disable cookies if desired.

7. THIRD-PARTY LINKS

7.1 Our website may contain links to external sites. We are not responsible for their privacy policies and encourage you to review their terms.

8. CHANGES TO THIS PRIVACY POLICY

8.1 We may update this policy from time to time. Changes will be posted on this page with the updated date.

9. CONTACT US

For any privacy-related questions or requests, please reach out to:

Pilates Club 76 Mozart O, Montreal, Qc hello@pilates-club.ca

By using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.